Maintenance Manager

WHO WE ARE

Since 1955, LutherCare Communities has been a leader in providing programs, services, and housing to residents across Saskatchewan with the highest quality of care and support. Our team members provide caring services to residents and clients throughout Saskatchewan in our Seniors Independent Living Communities, Intermediate Care Homes, Long-Term Care, Group Homes for individuals with intellectual and physical disabilities, and programs like the Seniors Day Program and the Luther Seniors Centre. LutherCare Communities is proud to offer a wide range of services to meet the needs of all entrusted to our care. These services are fully accredited to meet our commitment to excellence.

VISION

A Safe and Caring Continuum of Living™ for those we serve.

MISSION

Our mission is to provide excellence in care, shelter, and support in a caring Christian environment for all entrusted to our care.

VALUES

Compassionate Care, Excellence in Serving, Inclusion & Belonging, Integrity.

PRIMARY FOCUS 

The Maintenance Manager (the Manager) is a leader in LutherCare Communities (LCC), partnering with other LCC leaders to achieve organizational priorities and goals. Reporting to the Director of Buildings & Facilities (the Director), the Manager supports the corporate strategic plan by contributing to the development of, and executing divisional plans, including cascading, monitoring, reporting, and course correction. The Maintenance Manager demonstrates leadership to enable an innovative and positive working climate in a resident-first culture.  The Maintenance Manager works within the division and cross-functionally to support operations in the organization.  The Maintenance Manager works closely with funding agencies and other external partners.

POSITION FUNCTIONS 

Strategic Alignment:

• Support the Director of Buildings & Facilities with divisional functions and challenges
• Contribute to developing the strategic direction for the division by influencing and advising on current and emerging issues and trends
• Provide leadership, direction, and implementation, including development, execution, monitoring and reporting, of operational plans that align to the strategic plan and LCC’s priorities and directives
• Develop and demonstrate leadership capabilities and commitment to the culture of resident-first and continuous learning
• Strategic asset management

Stakeholder Relationship Management:

• Build and maintain effective internal relationships, partnerships and alliances that support strong engagement and cross-functional management throughout the organization
• Build, foster, and maintain effective external relationships and partnerships
• Foster communication and a healthy relationship with residents, visitors, and families

Leadership:

• Contribute to the development, and evaluation of policies, procedures and prioritization tools to support excellence for the purpose of advancing resident care and service delivery
• Collaborate with Director of Buildings & Facilities for implementing policies, procedures and prioritization tools while ensuring continued adherence
• Develop and lead a skilled and engaged team through effective communication and teamwork
• Support, coordinate, and deliver buildings, facilities, capital, real estate, and space planning activities in collaboration with maintenance
• Plan, organize, implement, monitor, evaluate and report of position responsibilities, including course correction as necessary
• Lead collaboratively in non-union and union environments, including respecting and working within the terms and conditions of collective agreements
• Support the management and fiscal stewardship of the department budget, including reporting on variances, requesting budget changes, submitting transfers, approving transactions and requesting payments
• Support and encourage the process of meeting required standards for licensing and accreditation
• Comply with legal and regulatory guidelines 

 Position Functions:

• Maintain building records, equipment inventory and logbooks through supervising, monitoring, and utilizing department personnel
• Contribute to addressing minor site maintenance, and operating building maintenance & maintenance software programs for facilities within assigned area to support service delivery to residents, Team Members, and visitors in collaboration with maintenance
• Work with Director of Buildings & Facilities, Site Managers and Maintenance Team to address building related concerns
• Collaborate with Director of Buildings & Facilities on long term strategic plans
• Collaborate with Director of Buildings & Facilities in managing assets through complete life-cycle from planning, acquisition, demand and preventative maintenance, disposal, replacement
• Collaborate with Director of Buildings & Facilities in conducting risk assessments for all major building systems and develop associated emergency response and recovery plans
• Collaborate with Director of Buildings & Facilities in the development of, and maintain an approved contractor’s panel for the centralized delivery of all categories of capital and major maintenance and repairs
• Operating knowledge of boilers, refrigeration and other building system
• Support and adhere to regulations which govern and ensure the safe storage of flammable materials, pressurized cylinders, boiler treatment products, kitchen chemicals and pesticides
• Collaborate with Director of Buildings & Facilities in managing building upgrades, including building system improvements, from concept stage to completion, including business case development, tendering, award, construction administration and project closeout
• Planning and coordinating installations, upgrades and refurbishments
• Coordinate to carry out minor maintenance work
• Conduct workload analysis in conjunction with Director of Buildings & Facilities. Review options of painters, electricians and plumbers for LCC.
• Assist in coordinating the Emergency Preparedness Plans (EPP)
• Attend fire and other drills.
• Provide educational support for the EPP for all sites.
• Contribute to, the environmental strategy for the division
• Collect, analyze and trend metrics for LCC’s Value Stream Map and the Director
• Supervise contractors and negotiate contracts as needed
• Review quality monitoring metrics for the use in efficiency and effectiveness of process improvement
• Create standard operating procedures for facilities and provide training.
• Provide coverage for maintenance shifts as necessary 

Reporting:

• Prepare reports to the Director using qualitative and quantitative data
• Apprise the Director of portfolio and province-wide operations, developments, and initiatives
• Prepare and deliver reports to ELT, OLT, and management teams in support of a cross-functional team
• Prepare material for presentation to the ELT, internal committees, and external partners including federal and provincial government agencies
• Comply with federal and provincial government reporting requirements

THE APPLICANT

Education:

• Journeyperson status in a building related field or minimum Class 5 Power Engineer’s Certificate

Experience:

• 3+ years in a leadership position
• 3+ years of experience in managing a medium to large sized facility
• Experience at an operational level, and is an effective and motivating leader who has developed and led innovative frameworks, services, and programs
• Experience working with asset management plans
• Experience in a multi-stakeholder environment with multiple locations
• Experience leading and delivering facilities maintenance or engineering services in a healthcare environment
• Experience working with Federal and Provincial Governments
• Experience working with First Nation and Metis communities
• Experience in a hybrid organization (for-profit and not-for-profit) would be considered an asset
• Experience in a health-care sector would be considered an asset
• Experience in a housing sector would be considered an asset

WHAT WE OFFER

• Enhanced time off policies
• An inclusive workplace
• Learning & development opportunities
• Prioritization of work-life balance
• Wellness in the workplace
• Culture of internal advancement
• Paid sick leave
• Extended Health and Dental benefits                                        
• Group life and long-term disability benefits
• Pension Plan                             
• Employee and family assistance program

We believe in the power of diversity, and we're dedicated to creating a diverse, equitable and inclusive environment at LutherCare Communities. We ensure equal opportunity for all applicants and encourage people of all visible minorities and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

Applicants must provide a criminal background check prior to employment.

A Safe and Caring Continuum of Living™ for those we serve.